Los Altos Hills California Jewelers

Recent Reviews

• 1 5

  Daniels Jewelers Corporate Offices

  Daniels Jewelers Whittier location

  “Took my ring in after purchasing to fix a missing diamond and was told on two separate occasions my ring is totally fine when I can clearly see a diamond is missing. I said I have insurance to cover it but they said why would they pay for a diamond that is already there, Incredibly rude. I asked them to compare it to another ring and had to wait a week for it to come in. When we compared it you can clearly see there’s a difference but now she is saying there isn’t a whole it’s just a big prong, convenient. But I can see through my ring so there is a whole. She said she would exchange the rings without charging us but made a point to repeat that there is no whole and we are wrong. This experience makes me never want to shop at Daniels Jewelers again. Maria is a manager and I expected her to be able to understand the difference between a whole and a prong. She even used her 22 years of experience as back up. So disappointing and I hope someone can get back to me on this issue.”

• 5 5

  Nan-Den Gems

  exelent coustomer service

  “good prices,honest guy”

• 5 5

  Mirage Jewelry

  Buyer

  “Great merchandise good prices”

• 1 5

  Daniels Jewelers Corporate Offices

  horrible

  “So upset with ur store clerk ali topanga mallI ask him to size a ring for my mother n law and he said that he will charge me 35 dollars there's goes customer service out the window I then my wife took it to the store in Palmdale and they say they will gladly do it for us at mo cost now this despicable individual ali call to complain to the store why they where doing the size for free and I got a call from your pamdale store that they will not longer do it wtf this is discuting customer service at this time I will do anything in my hand I will go to chanel 34 if I have too how can u tell me no after you say u will size the ring please call me and do us right thank you I'm a customer that has bought so much and I don't deserve this you should fire ali ”

• 1 5

  Romanoos Gallery Fine Art and Jewelry

  Ulta -High Mark-Ups

  “In 2008 my wife and I bought a bracelet from Romanoos Jewelry in Carmel, California. The cost was $12,000. Alas, this was done in the heat of the moment. It is beautiful, but we changed our mind about keeping it a few months later. Ramonoos would not take it back, even for $3,000. So, I went to six or seven jewelers in my area (Menlo Park, Palo Alto, CA), trying to get at least $3,000. I couldn't. The highest offer I got was $1,250, which I didn't accept. I have since found that Carmel (and places of like charm) are notorious for exorbitant mark-ups. Be careful. \n”