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Jewelry Exchange is a reliable source of jewelry service in Sudbury. Visit us sometime soon at our store location or give us a call at (978) 443-0550.

Reviews for Jewelry Exchange

• Jewelry Exchange

  Posted On: Jun 06, 2008

  Reviewer: Kelli

  “I purchased diamond studs at the Jewelry Exchange in Sudbury less than 2 months ago. While I was initially thrilled with my purchase, upon closer inspection I had some concerns about the quality. I was able to see significant peppering in both diamonds, the cuts of each stud were slightly different and the sizes were not particularly well matched. However, I knew that you get what you pay for and was willing to compromise quality to purchase bigger studs. I ended up having the studs appraised and they did appraise for almost double the cost. But PLEASE do your homework before going to the Jewelry Exchange to ensure the quality is acceptable to you - they do not give refunds - ever (exchanges only)! Most concerning was the poor quality of the settings / posts / backs of the earrings. The settings are cheap, the prongs are not properly positioned and the backs come off to easily. I called the store to express my concern and they told me that for $50 they could change them to screw backs (which apparently they do by replacing the post and back) and that all of their studs came with this standard setting, there were no other options. I didn't even have the studs 2 months and I already lost an earring as due to the poor quality posts / backs!!!”

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